Gone are the days of using siloed, antiquated applications. With our customizable commercial off-the-shelf (COTS) components, we deliver a fully-integrated solution that meets your agency's specific scalability, flexibility, and security needs.
With a unique blend of industry knowledge, business processes and data management, we provide a holistic approach to your transportation services.
CTS-Hub offers a selection of robust, highly-configurable business administration modules, for managing your daily operations and empowering your employees by giving them what they need to get their job done.
Financial functionality including general ledger, funds distribution, reconciliation, refund processing and escrow accounts.
Supports workflow processes to accommodate transactions that are submitted for review and approval before moving on to the next step in the workflow.
Manage plate and decal inventory, with functionality including assignment, tracking, approvals, shipping and ordering.
Administer outgoing communications and manage customer correspondence. Create and modify standard letter formats or invoice templates.
Build and execute reports and ad-hoc reports.
Manage groups and permissions easily with role-based authorization.
Tools for audit selection, notification generation, tracking, results entry and subsequent invoicing.
Set up and manage which resources your users are allowed to access.
Comprehensive, tree-structured inquiry feature makes retrieving customer information and transaction history effortless.
Deployment can be on-premises in your data center, or we can provide off-premises hosting options in our secured facility (including cloud-based implementation).
Report and track incidents with automated email notifications (triggers include new incidents, status changes or when an issue is resolved), incident status/summary & historical reports, ability to attach documents/screenshots, incident prioritization and incident filtering/searching capabilities.
Support for online transactions, making services available in-office also accessible to your citizens from any internet-enabled device.
Customer support isn't an afterthought here at Celtic - it's at the core of everything we do. We pride ourselves in going the extra mile to meet and exceed your needs. That's why you can always count on our real, live customer support team that will go out of the way to help.